I hate the IRS forms.
People started asking for them two weeks before the year ended.
They have started to arrive but we get the odd schedules before the 1040-whatever forms so the patrons get all pissy. I don't want to hear it. I put out all the forms I have received and I put up a sign that says these are all the forms we have right now - if more come they will be put out as soon as they arrive. If you don't find the form you want you may order it from the IRS at 1-800-TAX-FORM (also listed as digits).
Yet people walk up to the reference desk and ask if we have a specific form. I realize signs longer than four words are seldom read, but for the love of Pete people we are not the IRS.
I explained to a woman that she could call 1-800-TAX-FORM and her response was "I don't know how to do that."
If I ever kill a patron it will be over tax forms. Today I'm crabby and I'm getting a cold so check the papers the next few days for my booking photo :}