Why Time Access Software Rocks

At least, today. We haven't actually used it on the public yet. But you can do such cool things with it... Okay, fine, I admit it. I was logging all the computers in and then sending messages to them. Just because I could. Messages like, "You've been naughty. No computer for you."

I haven't tried a remote reboot. That should be interesting.

The functionality is really quite nice. It requires a little bit of responsibility on the part of the patron, which scares me. Like, the patron is going to have to remember what time they're due to use the computer, because they get about three minutes to sign in, before it goes to the next reservation. It keeps things moving, though, which is important.

I decided to give the Gatekeeper (reservation) software a try. I think initially it will be some work, and I'm going to have to make some placards explaining how to use it (including the exact coordinates of the reservation terminal, which doubles as our print terminal). But I think in the long term it will be less work than having circulation deal with it, especially since the Console doesn't do that great a job at telling you what computers are in use. It lists them as all available, all the time.

I have a few concerns, but we'll have to see how they play out with the public. My biggest is people being confused and missing their reservations. I mean, to me, it couldn't be much clearer. If a computer comes available, check the reservation terminal and see if your name is up. Not real hard. The software developers suggest using numbers, actually, not names, to be more unique. They suggest your phone number. I know there's going to be a bunch of jokesters that come in and all use "69" as their unique number. That's a problem.

People are going to use numbers they can't remember and not notice their reservation numbers, so their reservations will go up for grabs. But I guess we just have to let that happen once or twice. They'll learn. Inevitably, I think my learning curve is about in the middle and the public's has only just begun.

I am going to see if it allows the option of reserving with names tomorrow. That would be nice. But it's a little funny with the whole name thing. Like there aren't a hundred people that sign in as "Jim".

Syndicate content