Trial by fire (reference can be fun!)
I'd done (some) reference work at the MoS, and I enjoyed it. Yesterday, my second day on the job, two people called in sick and I got to man the reference desk (at least not all alone) for an hour and a half or so.
Here's what I learned:
- People get emotional over museum passes. And boy are they popular. Every other person had a museum pass question. Or statement, anyway.
- Sometimes, web servers just stink.
- There's no way to search the catalog for all the books with green covers and red lettering
- PC users are afraid of Macs. (They make them those colors so they're friendly. ) Mac users, however, just hate PCs.
- The closed stacks have low ceilings, and alas, it confirms my suspicion: I am very short.
All and all a good experience. I was more uncomfortable with the phone. It all seemed so immediate on the phone. In person, I could smile and people could see it and that was nice.
Today: weeding and systems work!