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An Anonymous Patron writes "Hunt for overdue books is Unique is one from The Courier-Journal, in Louisville, KT, on Unique Management Services, the library collection agency. The company makes its calls from downtown Jeffersonville, from what most recently was a Dollar General Store. The building has space for two, maybe three, times as many callers as the 50-something it has now. After all, most libraries still are not clients.
Co-owners Lyle Stucki and Charlie Gary have confidence in their company's novel niche, though. What library easily can afford to replace everything not returned? Besides, some items cannot be replaced, regardless."