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Anonymous Patron writes "George L. Paul and Robert F. Copple says No, you can't call them documents anymore.We are awash in electronic information. It is smeared across our technology systems. Managing this morass is one of the most serious problems facing business today. Companies, large and small, often don't appreciate the ramifications until it is too late, and they are at risk of serious legal liability. At that point, trying to fix the problem can be very expensive. It is often unsuccessful."