By way of Bernie Sloan:
There's an article on Google's digitization project in the new (March)
issue of American Libraries. It's an "e-mail symposium" involving four
librarians: Deanna Marcum, Susan McGlamery, Ann Wolpert, and Michael
Google at the Gates. American Libraries. 36(3), 40-43. March 2005.
Among Gorman's quips: "Any user of Google knows that it is pathetic as an information-retrieval system - utterly lacking both recall and precision, the essential criteria for efficiency in such systems. If you cannot find what you want and if you are lucky enough to find something, it is a paragraph or two wrenched out of context; where is the advance in that?"