There is a story today about the Summit County (CO) Public Library's celebration of National Library Week. What is more interesting in the article is the mention of their virtual reference service.
"People can log onto www.askcolorado.org and ask a librarian a research-oriented question. Usually within 15 minutes, a librarian will send Internet links, magazine articles and other related information."
"The program runs 24 hours a day, seven days a week."Read full story here. Also, note the "10 Surprising Things about Libraries" at the end of the article. Many of us alreaday know these things, but it is nice to see a paper pushing these facts to the people.