Netflix has a section called "Watch Instantly" where you can watch movies on your laptop or PC. The movies are a real mixed bag. There are numerous dregs but there are some real gems in there. I will sit on the couch and watch a movie on my laptop from the "Watch Instantly" selection. Over the past week I have noticed that the display quality of the movies has really gone down. I thought something was wrong with my eyes for a little while because some of the scenes seemed blurry. But I was noticing that movies were loading much quicker so I had a suspicion that Netflix was removing quality to make the files smaller so that they would transfer quicker.
Today my suspicion was confirmed. They sent me a survey email that asked:
Survey: How Was the Picture and Audio Quality?
You recently watched The Bridge at Remagen. To help us ensure a great experience for all members, would you take a moment to tell us about the picture and audio quality?
The quality was very good
The quality was acceptable
The quality was unacceptable
Thanks for your help!
-Your friends at Netflix
This email confirmed for me that they are playing with the quality. I responded to the survey by saying that quality was unacceptable. Just wanted to point this out in case anyone else was experiencing the same thing.