Librarians: Stuck between the rock of the vendors and the hard place of the patrons

Over at Attempting Elegance, Jenica Rogers is "Feeling Pointy":

"I am, professionally and personally, livid; I do not appreciate condescension, eradication of librarians’ professional expertise, or sidestepping of questions that are completely valid in a consumer-seller relationship in which a carefully delineated accreditation relationship is also involved. Our vendors seem to think that going straight to the faculty is going to benefit them, but I don’t understand their logic in sidestepping librarians. We’re the ones with the budgets. We’re the ones they have to work with. Yes, our faculty are influential, key stakeholders and partners, and are the source of our research agenda and teaching and learning needs, but still: How is undermining and alienating the librarian middleman going to help business?

Anger and bewilderment aside, I’m caught between the proverbial rock and hard place — I must support the faculty and students who rely on the research materials published by the ACS. But I must also strive to manage the budgets, resources

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