I've really been loving the Command-F blog lately, and "getting married and having kids" is a real standout.
The days of people coming to the American public library for answers, if they ever existed, are long gone. So are the naive days of the humble scholar who seeks the authority and expertise of his betters. People come to reference services to begin or continue on a story in their lives. Public library reference services help people complete their stories, and so help make them better citizens. Academic library reference service help make people better scholars. Or we could say that all libraries help make people better citizen-scholars.