FAQ Check

"On the Media" on NPR has this story:

FAQ Check

We've all become semi-experts in using search engines and search terms to get the information on the web. But how easy is it to ask a question in normal language and get the right answer? Several new services are trying to do just that. OTM producer Mark Phillips set out to get some answers.

Story here


If you listened to the whole story you can hear the line "or god forbid you could go to the library".

The story discusses the power of human answering systems.

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