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At the agency's Open Source Centre, a team known affectionately as the "vengeful librarians" also pores over newspapers, TV news channels, local radio stations, Internet chat rooms - anything overseas that anyone can access and contribute to openly.
An interesting quote: "The most successful analysts, Naquin said, are something like the heroine of the crime novel "The Girl With the Dragon Tattoo," a quirky, irreverent computer hacker who "knows how to find stuff other people don't know exists." Those with a masters' degree in library science and multiple languages, especially those who grew up speaking another language, "make a powerful open source officer," Naquin said.
CIA’s ‘vengeful librarians’ stalk Twitter and Facebook