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Beyond the Bullet Points: Expect More
For far too long we have treated the innovators and leaders in our field as exceptional. While they are brilliant and brave, we can no longer treat them as the exceptions. We must see their work as the standard. Librarians who have raised their budgets in these economic times should not be treated as fortunate, or beyond the norm; we must see their example as the new normal. We must stop seeing those who create new technologies, or who raise the usage of our services as superhuman, and see them as the benchmark. No longer can we allow the mediocre of our field train the expectations of our communities. No longer can we simply talk about the future of our field among ourselves, sheltered from the withering criticism of the uninformed.