Home

Author Takes Action after a bad Amazon review

February 8, 2009 - 2:17pm — mdoneil

Michel Cuhaci of Ottawa had received a misprinted copy of A Student's Guide to Maxwell's Equation and he left a bad review on amazon.com.

The author saw the review and decided to make things right. More on this fantastic story at the Dayton Daily News

  • Email this Suggestion
  • identi.ca
  • LinkedIn
  • Facebook
  • Reddit
  • StumbleUpon
  • Twitter

Comments

Comment viewing options

Select your preferred way to display the comments and click "Save settings" to activate your changes.
February 11, 2009 - 11:25am — Anonymous

JJR

Too bad the author didn't autograph his replacement copy...that would've been the icing on the cake right there.

  • Email this comment
February 8, 2009 - 5:26pm — SafeLibraries

Maxwell's Demon would fix Maxwell's Equation

I think he should have conjured up Maxwell's Demon to fix Maxwell's Equation. It's the same Maxwell, after all.

-=-=-=-
http://www.SafeLibraries.org
http://safelibraries.blogspot.com/

  • Email this comment
February 8, 2009 - 3:07pm — Anonymous

Priceless

This blurb was under the author's picture at the story:

Marshall Gorby
Dan Fleisch, Travel cost: flights ($396.55), rental car ($67.67), seeing the look on Michel Cuhaci's face (priceless).

What it should have read:

Marshall Gorby
Dan Fleisch, Travel cost: flights ($396.55), rental car ($67.67), publicity that drives your book to the top thousand books a Amazon. (Worth something but not priceless)

  • Email this comment
February 8, 2009 - 3:04pm — Anonymous

What should have been done.

If a book arrives missing pages the first thing that should have been done was to contact Amazon and request another copy or a refund. Giving the book a bad rating is not good for two reasons. First, it does not fix the problem for the customer and second the review has nothing to do with the content of the book.

  • Email this comment
February 8, 2009 - 10:27pm — Anonymous

Except...

While I normally agree that the comment section is not meant to cover Amazon customer service issues, the guy was trying to warn people that the whole run of paperbacks might be missing those 38 pages and who's going to read this book to find out? Probably NOT people who work at Amazon or print or bind books. Still, I would have just tried to get Amazon customer service but this is a much better story.

  • Email this comment
February 8, 2009 - 7:09pm — mdoneil

Geez

The guy is Canadian, please do you expect rationality.

  • Email this comment
Syndicate content